SimpleSwap — Privacy

Information Collection

We collect basic account details such as your email address, wallet information, and transaction history. This data is gathered only when needed to provide and improve our services. You provide most information directly during registration.

Usage of Data

Collected information is used to process transactions, verify identity when required, and respond to support requests. Aggregated analytics help us understand usage patterns and refine platform performance. We never sell personal data to outside parties.

Cookies

Our website uses cookies to remember your preferences, maintain login sessions, and analyze traffic. You can disable cookies through your browser settings, though some features may then function differently. Session cookies expire automatically when you close your browser.

Third-Party Sharing

Limited data may be shared with payment processors, analytics providers, or compliance partners strictly to complete transactions or meet legal obligations. Each partner is vetted under confidentiality agreements. We do not share data for marketing purposes.

Data Security

Industry-standard encryption protects data in transit and at rest. Internal access is restricted to authorized personnel only, with activity logging in place. While no system is completely immune to threats, we continuously update safeguards.

User Rights

You may request access, correction, or deletion of your personal information at any time by contacting our support team. Identity verification may be required before processing sensitive requests. We respond within applicable legal timelines.

Policy Updates

This policy may be revised periodically to reflect changes in law, technology, or business practices. Material updates will be announced through the website or email notifications. Continued use of the service indicates acceptance of the current version.

Contact Information

Questions or concerns regarding this policy should be directed to our support team through the contact form available on the website. We aim to respond promptly and thoroughly. Your privacy matters, and feedback is always welcomed.